Quick answer

In Park, hold the inner and outer liftgate buttons together until a chime, close it manually and let the outer button open it fully.

Before you start

Check that your vehicle has it.

Availability

Verified in the shared 2025 U.S.-market Sorento HEV/PHEV digital owner's manual for vehicles equipped with a power liftgate.

Compatibility check

Does the documented scope match your car?

This check combines the verified year, any source-supported powertrain scope, source-named trim/package and required equipment. It does not read a VIN or factory build record.

Can you see the required control, menu or equipment on your vehicle?
Published availability and qualifications

Verified in the shared 2025 U.S.-market Sorento HEV/PHEV digital owner's manual for vehicles equipped with a power liftgate.

  • 2025 Sorento Hybrid and Plug-in Hybrid models equipped with the power liftgate
Visual orientation

Know what kind of control to look for.

This original category diagram is an orientation aid, not a picture of your exact trim. Use the written labels and your vehicle manual to identify the real control.

Cargo & utility orientation diagram for Kia Sorento
Cargo & utility orientationOriginal visual guide · controls vary by trim · not to scale
How to use it

Step by step.

  1. 01

    With the vehicle off or running, shift to P (Park) and clear the liftgate path.

  2. 02

    Press the inner and outer power-liftgate open/close buttons simultaneously until a chime sounds.

  3. 03

    Slowly close the liftgate by hand.

  4. 04

    Press the outer power-liftgate open/close button.

  5. 05

    Allow the liftgate to open completely; full travel completes the reset.

!

Important limits

  • This procedure is intended after 12-volt battery or related-fuse service and does not repair damaged hardware.
  • Do not interrupt the final opening cycle; reset is incomplete if the liftgate stops before fully open.
  • Keep hands, people and objects clear during manual closing and powered opening.
If it does not work

Quick checks.

  • ✓If no chime sounds, confirm Park and press the inner and outer buttons at the same time.
  • ✓If the final opening stops, clear obstructions and repeat the entire sequence.
  • ✓If normal operation does not return, have an authorized Kia dealer inspect the system.
Owner feedback

What happened on your vehicle?

Your response is stored on this device. If you separately allow analytics, a non-account-linked guide/result event may also be measured. No VIN or personal information is requested.

Primary evidence

2025 Kia Sorento HEV/PHEV Digital Owner's Manual — Resetting the Power Liftgate

Relevant section or page: Features of your vehicle — Power liftgate — Resetting the power liftgate. We use the written official source to determine the steps and applicability shown above.

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Editorial record

Reviewed with a visible trail.

Scope and steps were checked by Car Cheat Codes Editorial Review. A guide is narrowed or corrected when the source does not support a broader claim.

Published
Last modified
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Guide change history
  • Initial verified publication.